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US lawmakers demand action on overcharging at 7-Eleven, Dollar General and other chains

Sport · 28 October 2026

US lawmakers demand action on overcharging at 7-Eleven, Dollar General and other chains
Image: The Guardian World

A group of 34 U.S. lawmakers has urged the Federal Trade Commission (FTC) to investigate allegations of widespread overcharging at major convenience and dollar store chains, including 7-Eleven and Dollar General. The call for action, articulated in a letter dated October 28, follows investigations conducted by The Guardian, which uncovered significant discrepancies between prices displayed on shelves and those charged at the register.

The investigations highlighted a troubling trend of pricing inconsistencies at some of the largest retailers in the country. Consumers have reported being charged more at checkout than the prices indicated on product labels, raising concerns about transparency and fairness in pricing practices. The lawmakers argue that these discrepancies represent a systemic failure within these retail chains, potentially harming millions of customers who rely on these stores for affordable goods.

Addressing this issue is crucial, as it not only affects consumer trust but also raises questions about regulatory oversight in the retail sector. The lawmakers' push for an FTC investigation aims to ensure that consumers are protected from misleading pricing practices and to hold retailers accountable for their pricing strategies. This initiative reflects a growing concern among lawmakers about the integrity of pricing in essential retail markets.

While the letter from Congress members has prompted calls for action, it remains to be seen how the FTC will respond and whether a formal investigation will be initiated. The ongoing scrutiny of these pricing practices may lead to further revelations about the extent of the issue and the potential need for regulatory reforms in the retail industry.